FAQs - General
Please read these important information before you book.
Once you have confirmed the booking, 20% deposit has to be paid within 7 days and then your room is finally booked. The rest of the payment will be arranged upon arrival – sorry, but we do not accept credit cards. Please pay in Euro.
A number of cash machines are available in Lagos and Luz. Note that you only get 200€ with each withdrawal and a maximum of 400€ a day, which means that administrative charges of your bank could occur and you should consider bringing some cash with you.
The following amounts of the total holiday price will be charged if you cancel your surf experience:
20% of the total holiday price if you cancel more than 30 days before departure,
50% of the total holiday price if you cancel 8 to 29 days before departure,
80% of the total holiday price if you cancel 4 to 7 days or less before departure
100% of the total holiday price if you cancel 3 days or less before departure
If you arrive early in the morning and want to surf on that day, let us know about it in advance.
If you do not get our transfer service, please inform us about your approximate arrival time and call +351 96 406 2900.